Help & Support

Last updated 25 September 2026

Need a person? Email glimpse.thedatingapp@gmail.com. Glimpse is built by one person, so you'll get a reply from someone who actually knows how it works — usually within a day or two.

Safety reports are reviewed within 24 hours and jump the queue.

Posting

Why can I only post once a day?

That's the whole idea. One photo a day means what you share is closer to your actual day than a carefully chosen highlight. It also means nobody can flood the feed.

What happens to my post after 24 hours?

It stops appearing in other people's feeds, but it stays in your own calendar permanently, filed under the day you posted it. Your profile becomes a record over time rather than a gallery.

Can other people see my past posts?

Not currently. Your calendar is yours.

What's the difference between the main feed and my matches?

A main feed post is public — anyone whose filters you match can see it. A matches post goes only to the people you were matched with at the moment you posted. You can send to both, which creates two separate posts.

Can I delete a post?

Yes, from your own profile. It's removed from every feed and from your calendar.

Likes and matches

What's the difference between a like and a heart?

Hearts are rarer — you get far fewer per day — so sending one signals more than a like does.

Can I like one specific photo?

Yes. Every photo and every prompt answer on a profile can be liked on its own, and the person sees exactly what caught your attention. When you match, that thing stays at the top of the conversation.

Why do I have a limited number of likes?

Unlimited likes turn into unconsidered likes, which makes receiving one meaningless. Limits are per day and reset automatically.

Why has someone disappeared from my feed?

Usually one of: you matched with them, so they moved to your matches; their post expired; one of you blocked the other; they deleted their account; or they fall outside your current filters.

Feed and filters

Why is my feed empty?

Most often your filters are too narrow. Open filters and widen the distance circle, broaden the age range, or clear some of the preference filters. Glimpse is new, so there may also genuinely be few people near you yet.

How does the distance circle work?

Drag and resize the circle on the map to set where you're looking and how far. Only people inside it appear in your feed. If you haven't moved it, your current location is used.

Do people see my exact location?

No. Your coordinates are used to calculate distance and are never shown to anyone. Other people see your city.

Account

I can't sign in

You can sign in with either your email or your username. If you've forgotten your password, use "Change password" to get a reset link. Note that deleting the app does not sign you out — iOS keeps the session — so if you're stuck in a strange state, sign out explicitly and sign back in.

How do I change my email or password?

Settings → Account.

How do I delete my account?

Settings → Account actions → Delete account. You'll need your password. This permanently removes your profile, photos, posts, likes, matches and messages, and cannot be undone. See the privacy policy for exactly what's deleted and what is kept.

Notifications

I'm not getting any

Check Settings → Notifications inside Glimpse first. If it says notifications are off, you declined the iOS prompt — you'll need to turn them back on in the iOS Settings app, under Glimpse. Also check that the individual categories are switched on.

Can I turn off just some of them?

Yes. Likes and hearts, and matches and messages, can be muted separately.

Safety

How do I report or block someone?

See the safety page, which covers both and what happens next.

Someone is using my photos

Report the profile, then email us. Impersonation is taken seriously and the account will be removed.

Still stuck

Email glimpse.thedatingapp@gmail.com. Telling us your username, your device, and what you were doing when it went wrong will get you a useful answer much faster.